Delete your Zkilla account & data
This page explains how to request deletion of your Zkilla Technologies account and associated personal data when you use Zkilla Chat on Android, the zkilla.com website, or related Zkilla services linked to the same login.
1. How to request account deletion
Choose one of the following methods:
Option A — Submit the form on this page (recommended)
- Fill in your registered email and details below.
- Confirm that you understand deletion is permanent.
- Click Submit deletion request. We email you a confirmation receipt.
- Our team verifies ownership and processes the request within 30 days.
Option B — Email support directly
- Send an email from your registered Zkilla email address to z-support@zkilla.com.
- Use subject line: Account deletion request – Zkilla Chat
- Include: full name, registered email, mobile number (if on your profile), and whether you use the Android app, web, or both.
2. Data deleted when your account is removed
When deletion is completed, we delete or anonymise personal data associated with your account, including:
- Login credentials and account identifiers (email / username)
- Profile information (name, phone, academic or role-specific profile fields)
- Z‑AI conversation history linked to your account
- My Space documents, notes, and uploads stored for your account
- Job applications, check-in records, and in-app activity tied to you as an identifiable user
- Reward points balance, referral linkage, and notification preferences
- Parent / student linkage data where your account is the subject of deletion
3. Data we may keep (and why)
| Type of data | Why it may be kept | Typical retention |
|---|---|---|
| Payment / transaction records | Tax, accounting, fraud prevention, legal compliance | As required by applicable law (often up to 7 years in India) |
| Support tickets & deletion request logs | Proof of request, dispute resolution, audit trail | Up to 3 years after closure |
| Aggregated / anonymised analytics | Service improvement without identifying you | No fixed end date (non-personal) |
| Data subject to legal hold or investigation | Court order, regulator, or active legal matter | Until the obligation ends |
4. Processing time
After we verify your identity, we aim to complete deletion or anonymisation within 30 calendar days. You will receive a final confirmation email when processing is complete.
5. Delete some data without closing your account
You can remove certain data without deleting your entire account:
- My Space: delete individual documents and notes in the app or on the web.
- Z‑AI chat: delete individual conversations in Z‑AI chat (web; mobile where available).
- Profile fields: update or correct information in Account Settings after mobile verification.
- Other requests: email z-support@zkilla.com to request removal of specific data categories.
6. Submit a deletion request
Prefer email? Write to z-support@zkilla.com from your registered address.
7. Contact
Zkilla Technologies
No. 40/44, Iqrah Enclave,
Kolathur, Chennai – 600099, Tamil Nadu, India
Email: z-support@zkilla.com
See also our Privacy Policy.